Payment is agreed in advance and you will receive an invoice following your coaching session (s).
In most cases, we are able to find a cost-free venue that is convenient for both the trainer and client, however where a paid-for venue is required, venue fees will fall to the client. This will be agreed during the booking process.
Non-attendance on the day of your coaching session will incur the full coaching session fee plus any venue costs.
Advance notice cancellations are accepted up until 1 week before your private coaching session. After this time, there will be an admin fee of £30 plus any venue costs that were incurred.
Postponements are accepted up until the day before the coaching session. Postponing on the day of the coaching session will incur the full coaching session fee.
Where we are working with organisations, name substitutions (replacing one person for another) are also accepted at any time. Please email firstname.lastname@example.org to make amendments to your booking.
Data Protection Act
The data from your online registration will be held on a database in accordance with the Data Protection Act (1998), and will not be shared with any of our partners.