Payments are made online at the time of booking.

Cancellations, date swaps and name substitutions

Attendees can cancel any time up until 2 weeks before the course date. After this time, there will be a 25% charge which will be deducted from the course refund, which will be paid via Bacs.

Cancellations or non-attendance on the day of the course will not be eligible for a refund or transferal to other course dates.

Attendees can swap onto a different course any time up until 2 weeks before the course date.

Name substitutions (replacing one person for another) are also accepted at any time. Please email to make amendments to your course booking.

In the unusual event that a course is cancelled by us

Attendees will be given first priority on a new course date, or will be given a full refund if preferred.

Data Protection Act

The data from your online registration will be held on a database in accordance with the Data Protection Act (1998), and will not be shared with any of our partners.